Product Innovation Manager
About Flash Pack:
When was the last time you made a new friend? The quality of your relationships is the single most important factor for your mental health. Travel has a unique ability to fast-forward the friendship-making process, which is why we’re on a mission to create one million meaningful friendships using the power of travel and technology as a platform for human connection.
We create curated social adventures for solo travellers in their 30s, 40s and 50s. Since launching in 2014, we’ve seen impressive year-on-year growth and become the category leader in a thriving, rapidly expanding market with the majority of our business now in the US.
We’re well-funded, we’ve shaken up an outdated industry, and we see ourselves as a friendship company far more than a travel company. Our culture is down-to-earth, hard-working and compassionate, built by exceptional people who care deeply about doing work we’re proud of.
You can find out more about our culture and life at Flash Pack here.
The Role:
As an Adventure Product Innovation Manager at Flash Pack, you’ll be the person who lives, breathes and flat-out obsesses over travel. You’ve built unforgettable events or experiences before — now you want to do it on a global stage.
Your mission: go out into the world, uncover the most epic group adventures possible, and bring them to life with partners who can deliver them at scale. You’ll design trips end-to-end: researching destinations, crafting standout moments, shaping itineraries that spark friendship, and ensuring each launch is commercially sound and operationally tight.
This is a hands-on, highly creative role where you’ll spot great ideas, shape them fast, and launch them at a best-in-class standard before handing them over for long-term growth. If you love building experiences that genuinely change people’s lives — and you’re energised by balancing big creative thinking with smart commercial decisions — you’ll thrive here.
In line with our salary framework, the salary for this role is £50,500 to £54,000 depending on experience. The role is remote-first, meaning that you will work remote from the country of hire (UK) for the most part but will be expected to be in London every 6-8 weeks.
Where you will spend your time:
Hunting down the world’s most exciting destinations, experiences and adventure concepts — and turning them into real, bookable trips for solo travellers
Designing end-to-end itineraries full of standout moments, connection opportunities, and innovative “wow” experiences that set Flash Pack apart
Working closely with brilliant partners and local suppliers to build trips that feel unique, well-paced and operationally sound
Using insights, guest feedback, and competitor research to shape products that people genuinely love — balancing creativity with commercial sense
Setting launch budgets with our Pricing team and making smart decisions that ensure each new trip is financially healthy from day one
Owning early-stage trip performance: keeping an eye on occupancy, margin, quality scores and overall stability while a trip beds in
Ensuring every new trip meets our quality benchmarks — from delivery standards to guest sentiment — before handing it to the wider Product Operations team
Keeping up with global travel trends, emerging destinations and fresh experience ideas, feeding them into a dynamic product roadmap
Building strong working relationships across teams to make sure the trips you create not only launch brilliantly, but have long-term potential
What we’d love to see from you:
A well-travelled and/or culturally curious mindset — you understand what makes destinations special and how to design experiences that feel authentic and bring people together
Experience creating unforgettable experiences — whether in travel, events, experiential design, hospitality, or a similar field where you’ve brought ideas to life for real people
Someone who can spot emerging global travel and culture trends, creatively shaping them into new adventure concepts that get Flash Pack ahead of the curve
Proven ability in using data to take a concept, shape it quickly, and turn it into something polished, scalable and operationally sound
Strong relationship-building skills — you know how to work with global partners, negotiate confidently, and bring people along with your vision
A commercially sharp approach: you’re comfortable with budgets, early performance metrics and making smart decisions that balance guest experience with financial reality
Someone who thrives in fast-moving environments where priorities shift and big ideas need to become real, fast. You are strong at finding inventive solutions before issues become patterns.
A natural collaborator who loves working cross functionally to bring big ideas to market. You have experience managing multiple projects at once without losing clarity or quality
We’re after the right person and if you don’t quite hit all the criteria, we’d still encourage you to apply. We’d love to chat and see if you could be a great fit for Flash Pack.
Interview Process 🛠️:
Our interviews take place on Google Meet and consist of the following stages:
A screening call with a member of the Talent team to discuss your relevant experience to the role and give you further information on Flash Pack and the role itself. (c. 30 mins)
An interview with the hiring manager and one other member of the team to hear more about your background and experience and to give you a deep dive into the role (45-60 mins)
A case study and presentation with the hiring manager and a key stakeholder to see how you’d solve a problem (60 mins)
Meet with one of our founders to see if your ways of working are a match with ours and how your own values might add to the culture and work of the team. (45-60 mins)
Diversity and Inclusion
We’re led by a BAME, female CEO and building a diverse and inclusive team is incredibly important to us which is why we are building diversity and inclusion into the company hiring, performance and progression framework.
We see our diversity as a key competitive advantage which is why we are committed to hiring top talent regardless of race, religion, colour, national origin, sex, sexual orientation, gender identity, age or status as an individual with a disability.
If you have an additional accessibility or other requirement we haven’t considered, we will do our best to adapt and make sure your needs are met. Once you apply, you will be sent a short Equality, Diversity & Inclusion survey, it would help us immensely if you can complete it.
Flash Pack GDPR Compliance: Please take two minutes to read our Flash Pack Privacy Notice for Recruitment and learn how we will process your data.
- Department
- Product Innovation
- Location
- London
- Remote status
- Fully Remote
London
Perks & Benefits
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🌍 Remote flexible - we are a remote-flexible business with employees across the globe. Our regional teams get together about every 6-8 weeks for collaboration and social interaction, and we do all-team virtual socials every 4-6 weeks
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🌓Flexible working hours - we know everyone works best differently, so you can choose to work in a way that suits you and your team. All we ask is that you are available for 3 hours of overlap per day with your core teams
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💰Transparent salary bandings with growth opportunities - our progression and compensation framework is completely transparent to our Flash Packers. We benchmark our salaries annually, and performance and compensation reviews take place bi-annually
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💸Matched Pension - we want you to feel prepared for the future, so we will match your pension up to 5% (UK employees only). In the US, our EOR partner matches contributions at a rate of 2% of earnings per pay period
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🧠Private Healthcare - the option to opt-in to private healthcare across all roles and levels in the business
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👶 Enhanced Parental Leave - no matter how your family gets started, you’ll be supported here. We offer 16 weeks full pay if you’re the primary caregiver & 4 weeks full pay if you’re the secondary caregiver. Ask about our comprehensive offering
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🏖️ Enhanced and Flexible Annual Leave - you’ll get 25 days annual leave, plus your bank holidays. In addition, we close between Christmas and New Year. Plus, you’ll get your birthday off every year, and an additional day leave for each year at Flash Pack (capped at 5 days). (Annual leave policies vary based on the country of employment)
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✈️Work from abroad - experience new cultures, meet inspiring people and fuel your creativity with the opportunity to work from abroad for 45 days of the year
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🤝A diverse and inclusive team - we recognise and celebrate the diversity of our team and celebrate each and every one! We’re led by a BAME female CEO and have employee groups such as our Neurospicies who help us make Flash Pack better each and every day! DEI&B is the golden thread that ties our culture together, weaving it through the very fiber of our ways of working, policies, benefits and code of conduct
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🥾Flash Pack Adventure - experience the magic of Flash Pack firsthand with the opportunity to travel and join one of our unforgettable adventures after your first year of employment
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❤️🩹Life-Change Care Plans - our Care Plans focus on personalised accommodations, flexibility and understanding in order to provide the right level of support for each individual. This covers, but is not limited to life-changes involving: miscarriage, pregnancy loss, IVF, menopause and gender transition
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🤝 Refer someone in - if you bring a new team member to the pack, you’ll get a £1000 bonus!
Workplace & Culture
HOW WE WORK
Flash Pack is a remote-first company with team members based around the world, from London and New York to Europe and beyond. While the majority of our work happens remotely, we believe that meaningful connection - the very thing we exist to create, is strengthened in person. That’s why we bring teams together at least quarterly for intentional, well-designed gatherings focused on bonding, collaboration and shared momentum.
OUR CULTURE
We care deeply about hard work, high standards and impact. Performance at Flash Pack is measured by the outcomes you create, not the hours you log or the city you live in.
We operate with transparent salary bands and structured promotion pathways, and we recently promoted 43% of the organisation through our annual levelling process. Ambition, humility and a genuine commitment to results define how we work.
EQUITY, DIVERSITY AND INCLUSION
We’re committed to creating an environment that is inclusive, equitable and diverse. We know it is the right thing to do and are proud of the measure we’re taking to achieve this.
Of our employees,
35.1% are men
61.4% are women
3.5% are non-binary
10.5% are LGBTQ+
29.2% are People of Colour
(as of December 2025)
About Flash Pack
Premium small-group adventures for solo travellers.
Arrive solo, leave as friends.