About Flash Pack:

When was the last time you made a new friend? Friendship profoundly improves our emotional wellbeing, sense of belonging, purpose and happiness. Everyone wants more human connection but making new friends is really hard. That’s why we exist, with a mission to create one million meaningful friendships across the globe, using the power of travel and technology as a platform for connection.

We are Flash Pack – curated social adventures for solo travellers.

We’re a marketplace, so we actually serve two types of customers: solo travellers and the local partners who bring our adventures to life.

Our business is growing year-on-year and backed by strong investor support. Our culture is down-to-earth, hard-working, and compassionate. We’re lucky to have an exceptional team in terms of talent, and our “no a-holes” policy ensures we’re humble and supportive of each other. Integrity is at the heart of our work—we’re driven to do what’s right and to build a company that makes us genuinely proud.

What you’ll find here:

• A culture built around high performance, high conviction and humility. We value teamwork over grandiosity, great questions over corporate euphemisms and autonomy over conformity
  

• An ambitious high growth mid stage start-up with proven product market fit in over 15 global markets. We’re well-capitalised and backed by founders, investors and entrepreneurs who have built multi-billion dollar companies
  

• A highly collaborative team of ambitious and innovative people on a mission to create one million meaningful friendships across the globe, using the power of travel and technology as a platform for connection

You can find out more about our culture and life at Flash Pack here.

The Role:

We're looking for a People and Talent Specialist to join our People team. Reporting into the People Director, you'll be joining a small but mighty team of two - you'll be the operational heartbeat of the team! 

You'll be responsible for owning essential processes across the full employee lifecycle (onboarding through to offboarding), identifying opportunities to improve and optimise workflows, and creating and delivering engagement initiatives that create a seamless and exceptional employee experience for our people. Your detail-oriented mindset will elevate our efficiency, while your creativity will foster meaningful connections across our remote-first team.

This is a remote-flexible role - in practice this means that we meet in person as a team every 6-8 weeks, and the rest of the time you can work remotely in the country the role is hired in (UK).

In line with our salary framework, the salary for this role is £36,400 - £41,500 depending on experience.

Around 80% of this role will be spent on People related activity, with around 20% on Talent - please note that this is not a recruitment role.

Where you will spend your time:

People Operations & Optimisation

• Maintaining and continuously improving People systems and tools (e.g, HiBob, Deel, Lattice, Asana, Notion) ensuring efficiency, accuracy, and a user-friendly experience while optimising workflows and team collaboration

• Overseeing core People Experience touchpoints including onboarding, offboarding, probations, and employment changes, ensuring a seamless experience for our people whilst identifying areas for improvement and optimisation

• Ensuring compliance with country-specific employment laws and regulations by maintaining accurate employee records, regularly reviewing policies and making sure they are up to date and reflect our ways of working, and partnering with Finance to manage payroll processes with precision and timeliness

• Acting as the primary contact for our people and managers on topics such as benefits, policies and people topics, delivering a great experience to multiple stakeholders
  

• Monitoring and ensuring the accuracy of all People data and providing the relevant stakeholders with the data needed to make sure we are making data-led decisions and using insights to recommend improvements

• Collaborating with the broader people team (Director of People and Senior People and Talent Lead) by owning, delivering and supporting on projects within the People Roadmap

• You've got a true passion for creating an amazing people experience that focuses on the moments that matter

• You've got experience in a People function, ideally in a fast-paced or remote-first environment (if you've worked in a small, lean team this would be a bonus!)

• You've got a knack for systems and process optimisation with a focus on efficiency and accuracy

• You love problem solving, taking a solution-orientated approach to challenge and are proactive and adaptable

• You've got strong organisational skills and have the ability to juggle multiple priorities seamlessly

• You've got strong communication and interpersonal skills to build relationships at all levels 

Even Better If:

• You've got experience planning and executing team events in remote or hybrid settings

• You've got knowledge of HRIS platforms or applicant tracking systems (we use HiBob and Team Tailor but you don't need to have used these previously)

• You're familiar with UK/US employment law